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Order FAQs

Information related to placing an order for Commemorative Tickets and what to expect.

Why do I see Commemorative Tickets available only for certain games?

Only the Final Game(s) you personally attended using tickets in your Account Manager will be available for you to purchase. If you do not see the Finals Game(s) you expect, please ensure that you entered the correct email address associated with your

Can I purchase multiple Commemorative Tickets with the same seat location for the same Finals Game?

No. Only one Commemorative Ticket is available per seat location, and each Commemorative Ticket is a unique 1-of-1 collectible.

Can I change or cancel my order after it’s been placed?

Due to the speed at which orders are fulfilled, we can’t make any changes or cancellations after an order has begun production.

Can I purchase these tickets for other Celtics games?

At this time, only Commemorative Tickets are available for NBA Finals Games 1, 2, and 5. In addition, a limited number of Banner 18 Special Edition tickets are available for purchase by certain fans who did not attend a Finals Game.

How long are these tickets available for purchase?

Commemorative tickets will be available for purchase until 12/31/2024, and the Banner 18 Special Edition tickets will be available until 12/31/2024 or until they sell out (whichever occurs sooner).

What is the return policy?

Our vision is for fans to have the opportunity to relive their favorite moments and bring them home with them! To achieve this, every physical product sold by Eventshop is made-to-order just for you. Accordingly, we do not accept refunds, returns, or