How is my Personalized FIFA World Cup 2026™ Fan ID shipped?Updated 12 days ago

Personalized FIFA World Cup 2026™ Fan IDs ship via USPS First Class Mail, which means they’re sent like a standard letter in an envelope — not in a box or package.

What to expect

Your Fan ID will arrive in a regular envelope in your mailbox, just like any other piece of mail. Because of the way First Class Mail works, there are a few things to keep in mind:

• No tracking information is available. USPS First Class Mail does not include tracking, so you will not receive a tracking number or shipping updates for your Fan ID.
• Delivery typically takes 7–10 business days. After your order ships, you can generally expect delivery within this window, though timing may vary depending on your location and USPS processing.
• Check your mailbox, not your doorstep. Since your Fan ID ships in an envelope, it will be delivered to your mailbox rather than left at your door like a package.

A few things to know

• Your Fan ID is a card, not a package. It’s a standard card-sized item that fits in a regular envelope, so it’s easy to overlook if you’re expecting a box or package.
• Allow extra time before reaching out. Since there’s no tracking available, we recommend waiting at least 10 business days from when your order was placed before contacting our Support team about a missing shipment.
• International orders may take longer. If you’re outside the United States, delivery times may vary depending on your country’s postal service.
• Still haven’t received it? If it’s been longer than the expected delivery window, reach out to our Support team with your order number and we’ll help!