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Do you offer refunds, returns, or exchanges?

Our vision is for everyone to have the opportunity to relive their favorite moments and bring them home with them!. In order to achieve this, every product sold by Eventshop is made-to-order and printed just for you in the design that you choose. Acc

Why am I not seeing any Blackhawks products when I login to my Blackhawks Classics portal?

If you can't see any products after logging into your Blackhawks Classics portal (located HERE), it may be because we don't have a record of you scanning into a Blackhawks game this season using tickets on your Ticketmaster account. This could be due

I missed the QR code at my event! Can I still access the photos from the event I attended?

If you didn't get to scan a QR code at your event for access to your event's photos, don't worry! As long as the event gallery is still live, we can send it to you. Reach out to us using the Contact Support button detailing:. Once we have that inform

When will my order arrive?

United States (US): Orders typically arrive within 10-14 business days after they have been received and processed. A shipping confirmation email and tracking information will be sent to you once your order has shipped!. Canada (CAN): Orders typicall

Do prints and apparel ship separately?

Yes! Prints and apparel and manufactured and shipped from separate locations and will arrive separately. You will receive separate shipping emails with tracking links for each order as soon as they are finished and shipped.

Why are my digital downloads blurry or low resolution?

Digital downloads are all low-resolution (1240x827), and are best used to share via social media and/or saved to phones. We only offer high-res versions for print purchases through our site. This is standard practice across the industry to ensure dig