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My gallery link expired — can I still see the photos?Updated 2 hours ago

Gallery links are only active for a limited time after your event. If yours has expired, here’s what to do.

Reach out to our Support team and include the following:

  • The artist or team that performed at your event
  • The date of your event
  • The location of your event

We’ll check whether your gallery is still accessible and send you a new link if it is!

A few things to know

  • Galleries close after a limited window. If it’s been several weeks since your event, the gallery may have closed permanently. We’ll let you know either way when you reach out.
  • Some galleries are closed by artist or team request. Occasionally an artist’s team asks us to take down a gallery after the event ahead of schedule. If that’s the case, we’ll let you know.
  • Need to access purchased photos? If you bought digital downloads before the gallery expired, check your order confirmation email for your download link — those don’t expire.
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