Eventshop

<p><a href="https://mem-re.com/" target="_blank" rel="noopener noreferrer"><strong>mem-re</strong></a> is a platform that connects physical products &#x2014; like commemorative tickets, collectible cards, and prints &#x2014; to digital experiences. If your event had a mem-re product, scanning or tapping it unlocks exclusive digital content tied to that specific moment.</p><h2 id="how-it-works">How it works</h2><p>Depending on the product, your mem-re experience can be accessed in a few ways, no app download required:</p><ul><li><strong>QR code</strong> &#x2014; Scan the code on your product with your phone&#x2019;s camera to launch the experience.</li><li><strong>NFC tap</strong> &#x2014; On compatible products, tap your phone to the NFC chip embedded in the item.</li></ul><h2 id="what-you-might-find-inside">What you might find inside</h2><p>Depending on the partner and product, your mem-re experience may include highlight videos, event stats, augmented reality moments, photo galleries, and more. Every experience is unique to the event and partner it was created for.</p><h2 id="a-few-things-to-know">A few things to know</h2><ul><li><strong>Not all Eventshop products include a mem-re experience.</strong> mem-re is available on select products for participating partners and organizations.</li><li><strong>Still have questions?</strong> Reach out to our Support team with your event details and we&#x2019;ll help you get started.</li></ul><p><a href="https://mem-re.com/" target="_blank" rel="noopener noreferrer">Head over here</a> to learn more.</p>

Learn what mem-re is and how it connects physical event products to exclusive digital experiences through QR, NFC, App Clips, and more.

What is mem-re?

mem-re

How do I access my digital experience after the event?

Do I need to download an app to access my experience?

Why isn't the QR code working?

Why is the camera asking for permission?

How do I enable camera permissions on iPhone / Android?

What is the AR experience and how do I use it?

My AR experience isn't loading — what should I do?

What does my commemorative ticket unlock?

What is an App Clip and why did it appear on my screen?

I don't have an iPhone — how do I access my experience on Android?

My experience isn't loading — what should I try?

The video on my commemorative ticket won't play

The mem-re app keeps popping up on my phone – why?

Do you offer refunds, returns, or exchanges?

Can I cancel my order?

My item doesn't fit — can I exchange it for a different size?

Returns, Exchanges, & Cancellations

Can I change my shipping address?

Can I edit my order after placing it?

Order Changes & Modifications

When will my order arrive?

Do apparel, prints, and tickets ship separately?

My package shows delivered but I haven't received it

My tracking number isn't updating

I never received a shipping confirmation email

How do I track my order?

Shipping & Tracking

My item arrived damaged or with a defect — what should I do?

I received the wrong design/photo on my shirt — how do I get this fixed?

The print on my garment is already fading or peeling — is that covered?

I only received part of my order — what should I do?

My display case/acrylic arrived cracked or damaged

Order & Product Issues

My ticket is AR activated! How do I access the AR content?

Can I use my collectible or commemorative ticket for event entry?

What materials are used to make the commemorative tickets?

Why does clicking "Login to Ticketmaster" keep sending me back to the same page?

Why am I not seeing any Blackhawks products when I login to my Blackhawks Classics portal?

Why don't I see the Blackhawks game I attended?

Chicago Blackhawks

Collectible & Commemorative Tickets

What size shirt should I order?

What size hoodie should I order?

How do I wash my shirt or hoodie to keep the print looking its best?

Can I get a shirt design on a hoodie, or a hoodie design on a shirt?

Shirts & Hoodies

What poster sizes are available?

What print and frame sizes are available?

Posters & Prints

Physical Products

I missed the QR code at my event! Can I still access the photos from the event I attended?

What is mem-re?Updated an hour ago

How it works

What you might find inside

A few things to know